A Step-by-Step Guide to Fixing Copier Jams

Copier paper jams are one of the most common (and frustrating) office issues. But with the right approach, you can fix them quickly and avoid causing damage. Here’s your go-to guide for clearing jams safely and preventing future ones.

🔍 Step 1: Identify the Jam Location

Most copiers will display the exact location of the jam on the screen.

Where to Check:

• Paper trays

• Inside the main door

• Fuser area

• Output tray or finisher unit

📝 Tip: Follow the on-screen diagram—it usually points you straight to the jammed spot.

📤 Step 2: Open the Appropriate Panel

Gently open the panel indicated by the machine.

Why It Matters:

• Forcing or opening the wrong section can cause more damage.

• Be patient—copiers are sensitive machines.

🤲 Step 3: Remove Paper Slowly and Evenly

Grip the jammed paper with both hands and pull it out slowly.

Best Practices:

• Avoid tugging too hard to prevent paper tearing.

• Pull in the direction the paper was feeding.

• Double-check for scraps left behind.

🧹 Step 4: Check for Residue or Torn Pieces

Even a small leftover piece can cause another jam.

Where to Look:

• Rollers

• Feed trays

• Exit path

🧼 Use a soft brush or lint-free cloth to clean the area if needed.

🔁 Step 5: Reset the Copier

Once everything’s clear, close the panels and restart the copier.

What to Expect:

• The machine will usually run a quick check.

• You may need to reprint the jammed job.

🛠️ Bonus Tips to Prevent Jams

Avoid repeat issues with these simple habits:

✅ Use the right paper type and weight
✅ Don’t overfill trays
✅ Fan the paper stack before loading
✅ Store paper in a dry, flat place
✅ Schedule regular maintenance

📌 Final Thoughts

Paper jams may seem unavoidable, but with a little care and the right know-how, you can tackle them like a pro. And remember—most jams are caused by small oversights that are easy to fix or prevent.