What to Do When a Printer Won’t Cancel a Project

There are two steps involved in creating printed output from the projects you develop in business software. To start, you spool the data from your application to a print queue that has a list of all your outstanding papers. Second, the printed version of the spooled information appears, and the management list no longer shows the queued project. You can go to the print queue and delete a job to stop this process. Investigate these symptoms in both hardware and software when your projects are properly queued up but stubbornly persist on paper or in response to your deletions.

Restart Printing Process

Visit the management queue that your operating system and driver software provide to remove a print job from the list of pending output projects. You can pause the printing process in the same queue interface. When the printer completes a print job, it removes it from the queue, which the printer cannot do if the entire process has been paused. Check the status of the management queue and verify that you didn’t accidentally call a halt to all printing rather than to an individual project.

Upgrade Memory

Projects you send to your printer may sit in the output queue unprinted or may join the list only to disappear from it if your printer is short on memory. The sort of output gear you select will determine how much memory you require as well as where the printer gets its memory from. The RAM and processing power of inkjet printers are derived from those of your computer, maintaining what is essentially a parasitical relationship with it. Embedded microprocessors, which are tiny computers with their own memory and are occasionally upgradeable, are a component of laser printers. You may need to upgrade your computer, your output device, or both in order to increase the memory that is available for printing. You might need to upgrade your printer if handling large jobs frequently slows you down. Instead of sending entire documents to the printer at once, you can print some large projects in batches of pages as a workaround.

Resolve Document Problems

A damaged file could be the cause of a shaky project that refuses to print and persists in the list of pending print jobs. If you’ve made recent modifications to the document but have never experienced issues printing it, your adjustments may have added corrupt content. You might be relying on a damaged font file if you changed from one set of fonts to another. These kinds of circumstances clearly support the use of backup files and version-by-version copies of documents, which give you the option of going back in time without losing all of your work. Testing your project on different printers is the quickest way to rule it out as the cause of your issues. Printing the file one page at a time until you reach the point where it stops functioning properly may help you pinpoint a specific page or document component as the source of the corruption. Replace or remove the damaged font file if your symptoms indicate it to prevent issues with other documents and other applications.


You might need to restart your hardware if you’ve deleted a project from the print queue but it still won’t go away. You can clear the cobwebs of corrupt data and flush the memory by shutting down and then restarting your printer and computer. When your system restarts, look through the print queue to see if your stubborn document is still there. Rebooting your hardware usually takes care of phantom files that overstay their welcome in situations where there is no document corruption or paused print queues.

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