How Do I Get Rid Of The Black Lines On My Copies?

Cocktail party attire in little black dresses is timeless. Little black dots or lines on your copies are incredibly inconvenient. Fortunately, the cure is straightforward, involving only a few cleaning supplies.
Lines, streaks, and smudges on your copies or document scans can simply be caused by a bit of dust or dirt. If your office has an MFP (most usually referred to as “the copier”), print a blank page first. If the smear persists, you may have a problem with the copier’s print assembly. Also, make sure the lines aren’t copied from the original.

If none of these simple inspections reveal the source of the problem, it’s time to clean the glass. Here’s how to do it.

  • Use The Right Stuff

While the process isn’t difficult, there are a few materials you should avoid. Anything abrasive, such as acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride, should not be used to clean. Also, don’t pour liquid directly on the glass because you don’t want it to soak through any cracks and into the equipment’s inside.

Use a soft cloth dipped in water, non abrasive glass cleaner, or lens cleaning to clean your lenses. To avoid stains, dry the glass with a soft, dry cloth once it’s finished.

  • Clean The Glass

Clean the copier’s glass first. But,  you aren’t done yet.

A long, narrow strip of glass to the left of the main glass and also on the lid, depending on the type of scanner or MFP/copier you have, will be there. As paper moves across this area, crud – such as sticky note or tape glue – might fall off of the paper and onto the glass over time.

Put a blank sheet of paper in the ADF and mark one of the corners with an X if there’s still a line after you clean it. Make a copy and place it on the glass. The line will correspond to where the debris is on your ADF glass.

If your copier has one, empty the waste toner collection bucket on a regular basis to maintain it clean. Similarly, if your copier has a knob that can be slid out to clean the internal components, use it. Also, don’t forget to vacuum the paper trays; you’d be surprised how much dirt accumulates in those locations.

If a simple cleaning of easily accessible locations doesn’t solve the problem, give us a call and we’ll figure out what’s wrong. It’s possible that the insides of your equipment are dirty, necessitating disassembly, or that there’s a problem with your equipment.

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