If there is one factor that each and every agency has in common, it’s paper and trying to preserve song of it. The phrase “Going Paperless” doesn’t imply removing every single piece of paper from a company nor does it imply that personnel will end up obsolete. Its capacity pinpointing specific areas of the organization that are paper-heavy, manually-driven, and time-consuming then finding a smarter way to execute the process. The phrase “going paperless” is nothing to be scared of because it can appear easily with a well-thought-out layout that is completed with the proper answer provider.
Five Benefits of Going Paperless:
Most organizations think that switching to a paperless solution will cost more in terms of purchasing new software, hardware, and training as opposed to sticking with paper-based manual processes. After the initial investment, however, the ROI of these investments is very transparent. In most cases, businesses realize their full cost of investment within the first 18 months, and then the corresponding savings are apparent with time savings and a three-to-four times increase in productivity.
The very nature of paper documents requires time-consuming work to organize, store, and retrieve. According to the industry group, on average, office staff spends about one hour per month searching for and replacing files. And, of course, there are many businesses that spend even more time than that. Regardless, processing paper is very time consuming and you can automate these manual tasks and help businesses, increase profits by allowing more time for employees to do higher-value activities.
Lost & Misplaced Documents
With a Document Capture system in place, organizations no longer have to worry about losing or misfiling documents. On average, between two and five percent of an organization’s files are lost or misplaced. In the case of a natural disaster, documents that are stored digitally are recovered, which just might save an entire business.
How much valuable office space is filled with filing cabinets and shelves with stacks of documents? Paper takes up space and, for most companies, there is not much extra space available to hold documents and records that are added to the storage area each month. Businesses spend money renting storage facilities to house all of their documents, but with a paperless strategy you can store millions of documents in the Cloud or on a single hard drive.
Improved Customer Service
Customer service plays a big role in a customer’s impression of a company and can be a competitive advantage over the competition. In order to achieve a high level of success with customer service, businesses need to be able to access the right customer information at the right time with efficient and productive employees. Fingertip access to customer data gets the service professional all the information needed to better address the customer’s concern and provide a more expedient resolution.
Change does not appear overnight, but taking steps toward enhancement will make groups operate greater successfully in the on the spot term. Companies that begin to undertake a digital transformation in the areas of their business that are choking on paper and guide processes, will see a great end result in their bottom line.